Arctic Sea Tours

Google reviews of Arctic Sea Tours as a company — not of one specific tour.

• ★★★★★★★★★★5.0

  Absolute magic! 5 stars aren't enough! From the moment we entered the ticket office, the welcome was incredibly warm and attentive. You can truly tell that the team loves what they do and deeply cares about the well-being of both the people and the whales. This was my second whale watching tour ever—my first one was in Vesterålen, Norway. This trip out of Dalvík on September 2nd was just mind-blowing. The boat was fantastic, and the opportunities we had to get so close to the humpback whales were unreal. A huge thank you to the guys at Arctic Sea Tours Dalvík! This trip will remain unforgettable for me. The whales were over 10 meters long and came so close to the boat that I actually had to turn off my camera's zoom just to fit all three whales into a single frame! I would easily give 10 points if I could, but I can only give 5 stars here. You do what you love, and that passion shines through on the boat, in how you interact with guests, and in your respectful approach to the whales. I will definitely be back!💚💚💚💚

  Stefanie

• ★★★★★★★★★★5.0

  Great experience, the crew was professional and friendly. We seen 4 different Humbaks and some packs of dolphins. It was our second experience with whale watching and I found it satisfying. Seen the wildlife from a close distance. The ship takes around 70ppl, our ride was around 55/60 - it wasn’t very crowded and it was something I was worried about. Also enough place to sit. We didn’t book much up front, we decided the same day and found a spot easily. It was end of July.

  Joanna Li

• ★★★★★★★★★★5.0

  We had a fun time. Weather was freezing but we were prepared and bundled up. We went in an express - so no hiding from the weather. They did a great job trying to locate whales - we did see a few spout sightings and then 2 whale tales!

  Annette Page

• ★★★★★★★★★★2.0

  We had a 1:00 p.m. reservation. The night before, we received a message asking if we could move it to noon because we were the only reservation at 1:00. We already had our entire day planned around the original time. After a little back and forth, we told them we'd do our best to get there around 12:30. The next morning, they messaged us again saying we needed to be there by noon. We had already started our day earlier than planned to try to make 12:30, but we changed our plans once again and arrived at 11:55 to accommodate them. Unfortunately, from the moment we walked in, the staff wasn't welcoming. They rushed us through check-in, and when my son's suit didn't fit, the employee seemed annoyed that she had to exchange it for the correct size. The entire experience made us feel like we were late and inconveniencing them, when in reality we had gone out of our way to accommodate their scheduling request. The only reason this isn't a one-star review is because we were fortunate enough to see a humpback whale in its natural habitat. Watching it play and then encountering another whale made the trip worthwhile despite the customer service. Before boarding, I politely expressed my disappointment to one of the tour guides. She clearly wasn't happy with my feedback. During the tour, she even told the captain that I was being unreasonable, not realizing I could overhear their conversation. That was disappointing and unprofessional. There are plenty of other whale-watching companies to choose from. If you value good customer service and want to feel appreciated when you're the one making accommodations for the company, I'd recommend looking elsewhere. If your only concern is getting out on the water to see whales, then this company will get the job done.

  Samir P