Eyjascooter volcano tour in Westman Island

If the weather cancels this tour

Iceland's weather is real. What usually stops this one is wind on the ridge or a change in eruption activity — civil protection decides, not the operator. Here is exactly what happens to your booking.

1. 1Eyjascooter/ HS88ehf decides, and tells us. Operators cancel when it is unsafe or pointless, and we back that call every time — we do not ask them to run anyway.
2. 2We contact you by email, and by phone if your tour is the same or next day. You choose: another date if there is one you can make, or a full refund. There is no fee and nothing to argue.
3. 3The refund goes back to the card you paid with, through Stripe, usually visible within a few working days. If this tour was one of several in your booking, the others are untouched.

What you do not get is the day back. If this is the only free day in your plan, put a spare day next to it — the planner leaves days free with the rest-day option. And if you want out because the forecast looks bad, that is your own cancellation: free until 1 day before departure, the operator's policy after that.

Questions on the day: [email protected] · +354 497 1373. How cancellations work in Iceland →